Help - Troubleshooting - FAQ

CARE AND MAINTENANCE

• Turn the adjustable leg bolts to create a leveled playing field
• Place puck in the middle of the table, if it moves to a certain side; raise accordingly
• Avoid direct sunlight if table is placed outdoors
• Avoid exposure to wetness when placed in basement or wet area
• Do not shake or drop when transporting
• Replace puck when moving slowly during game play
• Light sanding of puck can also smooth puck
• Check air holes periodically to ensure smooth air hockey play
• Do not use sharp objects on playfield
• Keep table surface always clean and dust free
• When cleaning table surface use a soft dry cloth and polishing spray. DO NOT APPLY WATER
• DO NOT APPLY AMMONIA BASED PRODUCTS such as window/glass cleaner
• Polish Spray/Wax is provided inside the mallet kit
• Contact Barron Games for more if needed
• Polish Spray/Wax table monthly to ensure best playfield
• Wax the table surface periodically to ensure smooth air hockey play

TROUBLESHOOTING

I. PC Board Lights:

If lights on PC Board are on for coin mechanism and/or ticket dispenser, there is an error for the corresponding light(s).

II. Ticket Dispenser:

Flashing light on ticket dispenser means out of tickets. Restart table if light does not appear with new tickets inserted.

III. Coin Mechanism/Acceptor

Make sure to replace the sample plastic coin with the desired number of coins. Coin Acceptor must be on N.O. (normally open) setting.

IV. Puck Release

If puck becomes stuck inside of the release door, the following need to be check for possible errors:

• Check for debris, shavings, paper and other remains lodged inside the return unit.
• Puck has chips not allowing it to fall through the return unit. Replace or sand puck.
• Wire connector to release solenoid has become unplugged/ damaged/stuck/broken.
• Release solenoid needs to replacement. Contact Barron Games for spare parts.

V. Push Start Sound

If you hear "PUSH START", the following need to be checked and corrected. It is an error message. Restart the table after every time changes/new settings are made. ON/OFF switch is underneath the table, next to the power display.

1. Machine is out of tickets.
2. Both coin acceptors and ticket dispensers are properly plugged in and connected.
3. Any damage to connection pins/other wires.
4. Make sure both ticket dispensers are on the following settings N.O. (Normally Open) and not on continuous dispense.
5. Both coin acceptors are on the N.O. (Normal Open) settings.
6. The correct numbers of coins have inserted to play the game.

VI. NOTE:

There is no start button located on commercial air hockey machines. You may purchase a start button and faceplate through Barron Games for residential use.

Barron Games International LLC. Tech Support and Parts Service phone number 1(716) 866-0054 USA or email info@barrongames.com.